WARRANTY INFORMATION

The Information You Need to Know

All AntBox products are covered under our one year, all-inclusive manufacturer's warranty. If anything is damaged, we will ship parts for you to fix it.

Please inspect your order upon reception and contact us within 48 hours if the item is defective, or damaged or if youreceive the wrong item, so that we can evaluate the issue and make it right

​

CLAIMS PROCESS

All claims to this warranty must be made through AntBox and submitted to

antbox2022@gmail.com. We need your Proof of purchase and photos or videos of the damaged product alongside any warranty request. Valid warranty claims made within one years of initial purchase will be processed through AntBox.

​

AntBox will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

​

Shipping Damage Claims

In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact antbox2022@gmail.com and provide us with photo or video proof.

No free accessories are eligible for replacement or compensation if they are scratched during transportation.

NOTICE: We will not accept shipping damage claims filed more than 48 hours after the product is delivered.

​